Delivery & Returns


Orders placed by 3pm Monday to Friday (UK time, excluding public holidays) will be shipped same day, orders placed after 3pm will be shipped the following working day. 

Our packaging is plain and discreet.


  • Royal Mail Tracked 48: £4.00 or Free on orders over £50
  • Royal Mail Special Delivery: £6.90

Returns and Exchanges 

We will offer an exchange or refund on all lingerie if you are not perfectly happy within 14 days of receipt, provided the items are returned unworn, in perfect condition and that the item is in re-saleable condition.

Returns Address:

NK Returns

Unit 10 Waterhouse Business Centre

2 Cromar Way




When making a return or exchange please follow these steps:

1: Please return the unsuitable items to the above address, including a note with your order number and indicate clearly which items you would like a refund or an exchange on.

2: If you would like to exchange the goods please state clearly which item you would like in exchange (any additional costs will be charged subsequent to despatch of replacement goods).

3: Please include your email address and/or a daytime contact number.

4: You, the customer, are responsible for all postage costs incurred when returning any items. It is suggested you use registered post as we cannot be held responsible for any items lost when returned to us in any other way.